This. This is why I’m so angry about this printer not working. Office Space was released ten years ago, immortalizing both the frustration of a printer not working (“PC LOAD LETTER? What the fuck does that mean?”) and its eventual resolution with baseball bats and gangsta rap.
In ten years a lot of work has gone into things like Zeroconf (Apple calls it Bonjour) and network printing, and Canon’s piece of shit does actually show up on the network … it just fails to work. There’s no automatic driver detection, no support for generic drivers, no simple driver download on their web site, no nothing. You have to download a 22MB installer and install a utility that doesn’t even work (I’ve already deleted it; it said something about not being able to manage the printer over “this connection”), and after that you STILL CAN’T PRINT.
Seriously! Ten years after Office Space, Canon has released a printer that doesn’t work and produces only cryptic error messages. They should be ashamed of themselves.
I’m going to say this unequivocally: Canon printers suck. Do not buy them. It makes me sad because I love my Canon cameras and recommend them to anybody who asks (I’ve either directly or indirectly influenced at least a dozen purchases), but this appalling failure of both software and awareness is inexcusable.