Paraphrases from the meeting I had today
“Hi, you’ve been our client for several years now. Won’t you tell us what your business problems are? Because we don’t know.”
“Oh, I see. The problem is that your business is more complicated than the software can accommodate. Have you tried reducing service to your customers?”
“You’d be a lot happier with what the product does if you didn’t expect it to do so much.”
What your client heard:
“Please fire us.”
“Seriously, fire us.”
“We weren’t joking about firing us, BTW.”
3 notes
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tiffanyb reblogged this from fedward and added:
We were the client, but aside from that… yes, basically.
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fedward reblogged this from tiffanyb and added:
client heard: “Please fire us.” “Seriously, fire us.” “We weren’t joking about firing us, BTW.”
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mkhall reblogged this from tiffanyb and added:
Too, too familiar.
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tiffanyb posted this
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